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Thread: Forums-Moderator

  1. #1
    Join Date
    Aug 2009
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    Default Forums-Moderator

    I tried to log in into account using old user name and password.Would not accept.Could it be that I'm barred.Please advice so that I may exit the User Forum.

    Thank You

    Charles_B

    Have a nice Day

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
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    Default Re: Forums-Moderator

    Charles,

    Login using all lower case.

    We could not import cases, also if that does not work request a new password to be sent. you need to use the same email address you were registered under in the old forum.

    If you still have problems send me a Private message.


    Forum Moderator

  3. #3
    Join Date
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    Smile Re: Forums-Moderator

    Charles_B

    I think the problem was with the way the New Forum works..
    I don't think the New Forum Accepts "_" underscore in the name..

    I will bring you problem to thev attention of the Moderator..

    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
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  4. #4
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    Default Re: Forums-Moderator

    Thanks Forum-Moderator and GeorgeV.As long as not barred, I have no problem with current setup.It's ok the way it is.Just getting use to the new format at least for me.Just want to help users.

    Have a nice Day

    Charles_B
    Last edited by Sky Soldiers; August 5th, 2009 at 10:16 PM.

  5. #5
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    Smile Re: Forums-Moderator

    Quote Originally Posted by Sky Soldiers View Post
    Thanks Forum-Moderator and GeorgeV.As long as not barred, I have no problem with current setup.It's ok the way it is.Just getting use to the new format at least for me.Just want to help users.

    Have a nice Day

    Charles_B
    Try the Moderator suggestion, with you Origial User name in all Lower case, and original password and Email address, if that does not work, try old user name and click lost my password and try again with the new password with username in lower case and post back here you results..


    http://www.zaforums-stg.com/newreply...ote=1&p=262752

    Try this Forum link for lost Password..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
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    Default Re: Forums-Moderator

    Tried both suggestions, it doesn't work.Email sent to reset Sky Soldiers.I really have no problem with this.I prefer to use this user name.

    Thanks GeorgeV

  7. #7
    Join Date
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    Question Re: Forums-Moderator

    Quote Originally Posted by Sky Soldiers View Post
    Tried both suggestions, it doesn't work.Email sent to reset Sky Soldiers.I really have no problem with this.I prefer to use this user name.

    Thanks GeorgeV
    ======================
    No "charles_b" was not banned..

    I'm Sorry if the Lowercase username did not work..

    as the Moderator Said.. when the Userbase was transfered, the New Forum recorded them in lowercase..

    Look here at one of your old messages..

    http://www.zaforums-stg.com/showthread.php?t=38215
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  8. #8
    Join Date
    Nov 2004
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    Default Re: Forums-Moderator

    Nice new Avatar!

    Fax

    Click here for ZA Support
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  9. #9
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    Default Re: Forums-Moderator

    I see the thread, but something must have gone wrong on the change.I had seen the user charles b in the User Forum before.Look at the Join Date: May 2006.That reflect to when that user register.I remember seeing that a few times in the old format.
    I tried using that user name when I register ( charles b ) but was already in use.So I took user name ( Charles_B ) in Nov.0f 2008.That why it won't work.I did user search at that time in 2008.User charles b had register in 2006.

    Thanks GeorgeV
    Last edited by Sky Soldiers; August 6th, 2009 at 02:01 PM.

  10. #10
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
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    Default Re: Forums-Moderator

    Quote Originally Posted by Sky Soldiers View Post
    Tried both suggestions, it doesn't work.Email sent to reset Sky Soldiers.I really have no problem with this.I prefer to use this user name.

    Thanks GeorgeV
    Hello,

    Send me a PM with your email address associated to your old account.

    I looked up your account and it does have the underscore just is in all lowercase.

    I can verify your email address and then have the system send a password reset email to you for the old account.

    Forum Moderator

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