Results 1 to 3 of 3

Thread: losing my ISP connection

  1. #1
    afarmer Guest

    Default losing my ISP connection

    i have ZA PRO running on vista and after ive been online for a time never a certain amount of time i lose my connection to my ISP when i run the diagnose my connection it says i am connected in the alerts i have a ICMP (type 8) with a ip that is from my provider it is incoming launch modem that is blocked by rule block all when i add it to a zone it still blocks it next time
    how can i resolve this setting or fix the issue

    my ISP provider is bellsouth .net which switched to att. net

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: losing my ISP connection

    Hi!
    this is usually due to incorrect settings in the firewall zones. Ensure that your DNS and DHCP is added to the ZA trusted zone.
    See here how to determine your DNS and DHCP.

    The above is conditional to the correct settings of the ZA trusted zone that should be set to MEDIUM and not high.

    If the above fails you may want to try to reset the ZA settings and repeat the above. Also ensure you are on the latest version 8.400.020.

    Hope this helps

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,653

    Default Re: losing my ISP connection

    afarmer : Additional information that might help.

    I'm having trouble with my Internet connection while ZA is running.At this link :

    http://server.iad.liveperson.net/hc/...25&action=view


    Have a nice Day

    Charles

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •