i have ZA PRO running on vista and after ive been online for a time never a certain amount of time i lose my connection to my ISP when i run the diagnose my connection it says i am connected in the alerts i have a ICMP (type 8) with a ip that is from my provider it is incoming launch modem that is blocked by rule block all when i add it to a zone it still blocks it next time
how can i resolve this setting or fix the issue

my ISP provider is bellsouth .net which switched to att. net