At the ZoneAlarm main home page in the search tab, I enter " reporting False-Positive Detections " and found this.
Welcome to the ZoneAlarm Spyware Reporting Form :
This form is for submitting missed or incorrect detections of Spyware. It is not for reporting technical support issues. We will contact you only if we require additional information. Thank you for your submission.
At this link :
P.S. Did Live Chat.I inquired about the link I ran into.Agent said everything send to: firstname.lastname@example.org
I guess the link must be old or no longer in use.
Have a nice Day