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Thread: Guru fax : Question on reporting False-Positive Detections .

  1. #1
    Join Date
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    Default Guru fax : Question on reporting False-Positive Detections .

    At the ZoneAlarm main home page in the search tab, I enter " reporting False-Positive Detections " and found this.

    Welcome to the ZoneAlarm Spyware Reporting Form :

    This form is for submitting missed or incorrect detections of Spyware. It is not for reporting technical support issues. We will contact you only if we require additional information. Thank you for your submission.

    At this link :

    http://www.zonealarm.com/security/en...rting-form.htm

    Please advice.

    P.S. Did Live Chat.I inquired about the link I ran into.Agent said everything send to: newvirus@kaspersky.com

    I guess the link must be old or no longer in use.

    Thanks

    Have a nice Day

    Charles
    Last edited by Sky Soldiers; August 14th, 2009 at 03:29 PM.

  2. #2
    Join Date
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    Default Re: Guru fax : Question on reporting False-Positive Detections .

    Hi!
    yes, the link is old.

    Correct procedure here:
    http://www.zaforums-stg.com/showpost...00&postcount=2

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Aug 2009
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    Default Re: Guru fax : Question on reporting False-Positive Detections .

    Quote Originally Posted by fax View Post
    Hi!
    yes, the link is old.

    Correct procedure here:
    http://www.zaforums-stg.com/showpost...00&postcount=2

    Cheers,
    Fax
    Just wanted to be sure.Had never seen that particular link.

    Thanks Again

    Charles

  4. #4
    Join Date
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    localhost
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    17,287

    Default Re: Guru fax : Question on reporting False-Positive Detections .

    No problem!

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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