It doesn't make any difference if you use firefox or internet explorer or any other browser to try to download zonealarm. It WILL NOT download. I've even tried all the other websites to download from and get the same errors. I agree with one of the others that said it is the wrong url. Will someone with zone alarm please read all these posts and fix the problem. How do I find the zone alarm removal tool?? I can't find it on zone alarm's website and there are so many others, which one works and how do I find it??? Thanks, Mamaw1031