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Thread: Install Problems with free Zona Alarm

  1. #1
    jaydee923 Guest

    Default Install Problems with free Zona Alarm

    I am having a problem with installation of free Zone Alarm. When I download it I get a message stating "An error occured installing the package. Windows Installer returned '1636'. Can anyone help with this?
    I am running Windows Vista Home Premium.

    Thanks in advance, John.

  2. #2
    findley Guest

    Default Re: Install Problems with free Zona Alarm

    jaydee923,
    Any prior commercial firewall or security suite installed? is this a vista 32 bit or 64 bit?
    Have you downloaded the zone alarm removal tool to remove the failed install? Downloading using Internet Explorer with no download accelerator used?
    findley

  3. #3
    jaydee923 Guest

    Default Re: Install Problems with free Zona Alarm

    I have Windows Firewall and Windows Defender. Vista 32 bit. Just downloaded using Internet Explorer with no accelerator. Have not used uninstall tool but if you look at some of the other threads on this forum I am not the only one with this problem.

    Thanks in advance.

  4. #4
    rothco Guest

    Default Re: Install Problems with free Zona Alarm

    Hi

    Has anyone managed to get to the bottom of this. I have been having the same type of issue. It seems that the latest download is causing everyone problems. See my thread under 'strange update error'. I have also got the same problem as above on a brand new vista installation. IS ANYONE FROM CHECKPOINT reading this please!!

    Roy

  5. #5
    Join Date
    Nov 2004
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    17,285

    Default Re: Install Problems with free Zona Alarm

    Quote Originally Posted by rothco View Post
    IS ANYONE FROM CHECKPOINT
    Roy
    No, this is a user forum, not ZA staff here. Sorry.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
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  6. #6
    bravefeather Guest

    Smile Re: Downloading Problems with free Zona Alarm

    I have a problem downloading the free Zonealarm for windows vista 64bit. Five times I've tried to download it and every time it starts to download I get the message that the server is not responding. I can't get pass this message for the program to download and install. Anybody have any suggestions. Thank's lee

  7. #7
    bravefeather Guest

    Default Re: Install Problems with free Zona Alarm

    Where do I find the unistall program for Zonealarm to see if it will help me. Thanks

  8. #8
    bravefeather Guest

    Default Re: Install Problems with free Zona Alarm

    where can I find the uninstall program your talking about for Zonealarm.

  9. #9
    findley Guest

    Default Re: Install Problems with free Zona Alarm

    Quote Originally Posted by bravefeather View Post
    where can I find the uninstall program your talking about for Zonealarm.
    bravefeather,

    Here is the link to the Zone alarm removal tool http://download.zonealarm.com/bin/fr...cpes_clean.exe
    Also read through [Resolved] Installing ZA Free

    findley
    Last edited by findley; August 20th, 2009 at 05:46 AM. Reason: wrong link corrected on za removal tool

  10. #10
    findley Guest

    Default Re: Install Problems with free Zona Alarm

    bravefeather,

    Besides the Zone Alarm Removal Tool if you have any remnants or leftovers from prior uninstalled security applications, you may want to take a look at appremover

    I hope this helps you
    findley

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