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Thread: problems with zone alarm

  1. #1
    gio8890 Guest

    Default problems with zone alarm

    Hi i've a hp compaq nc6220 , but since weeks it has become really slow and now whn i use appear a page similar to this , what can be the problem , what can i do to solve it??

  2. #2
    Join Date
    May 2005

    Default Re: problems with zone alarm

    Hello, sorry for the late reply.

    First can you let me know what version and which product of ZoneAlarm are you running?

    If you're running the free version, I will post instructions to have you uninstall srescan.sys, just let me know. ZA free installs parts of the Security Suite that are included in the large download, in case you accept the offer to upgrade. Those bits get installed before you are asked whether you want to upgrade and remain installed even if you decline.

    If you're running one of the paid ZA products, have you tried a clean reinstallation?

    Let me know if you need more information or help.
    Last edited by chiaz; August 24th, 2009 at 11:36 PM.

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