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Thread: AntiSpyware is updating 8-21-09~1:08 am est

  1. #1
    naivemelody Guest

    Thumbs up AntiSpyware is updating 8-21-09~1:08 am est

    Last one/two days ZA servers were down; now Anti-spyware updates have resumed regular functioning as of 8-21-09~1:08 am est
    __________________________________________________ _________
    ZoneAlarm Pro version:8.0.400.020
    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200908.6445
    Last edited by naivemelody; August 20th, 2009 at 09:10 PM.

  2. #2
    Join Date
    Aug 2009
    Location
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    Posts
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    Default Re: AntiSpyware is updating 8-21-09~1:08 am est

    Started downloading at 8:30 pm CST 08-20-09.This is current as of 1:48 am 08-21-09.According to Anti-Virus Log.


    ZoneAlarm Security Suite version:8.0.400.020
    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:991245731
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200908.6445
    AntiSpam version:6.0.0.1429
    Last edited by Sky Soldiers; August 20th, 2009 at 11:00 PM. Reason: Paraphrased

  3. #3
    findley Guest

    Default Re: Antivirus and AntiSpyware updating 8-21-09~1:08 am est

    Antivirus and Antispyware updates 21-Aug-2009 7:02 am EST

    ZoneAlarm Security Suite version:8.0.400.020
    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:991250294
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200908.6445
    AntiSpam version:6.0.0.1429

  4. #4
    ananda Guest

    Default Re: Antivirus and AntiSpyware updating 8-21-09~14:21 CEST

    Quote Originally Posted by findley View Post
    Antivirus and Antispyware updates 21-Aug-2009 7:02 am EST
    Anti-virus signature DAT file version:991250294
    Funny, though, that the AV DAT update file I got at 14:21 CEST had the same number as the one I got two hours earlier... How come?

  5. #5
    Join Date
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    Location
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    Posts
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    Default Re: Antivirus and AntiSpyware updating 8-21-09~14:21 CEST

    Quote Originally Posted by ananda View Post
    Funny, though, that the AV DAT update file I got at 14:21 CEST had the same number as the one I got two hours earlier... How come?
    Yes I now see that.

    Only they can answer that :

    http://www.zonealarm.com/security/en...ce-support.htm

    Have a nice Day

  6. #6
    findley Guest

    Default Re: Antivirus and AntiSpyware updating 8-21-09~14:21 CEST

    Here's the latest from a manual update I just did. ZASS reporting that antivirus is up-to-date and there was an update for antispyware.

    ZoneAlarm Security Suite version:8.0.400.020
    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:991250294
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200908.6455
    AntiSpam version:6.0.0.1429

    findley

  7. #7
    Join Date
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    Default Re: Antivirus and AntiSpyware updating 8-21-09~14:21 CEST

    Quote Originally Posted by findley View Post
    Here's the latest from a manual update I just did. ZASS reporting that antivirus is up-to-date and there was an update for antispyware.

    ZoneAlarm Security Suite version:8.0.400.020
    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:991250294
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200908.6455
    AntiSpam version:6.0.0.1429

    findley
    Manual updated at 7:18 am (CST) 08-21-09.According to Anti-Virus Log.

    ZoneAlarm Security Suite version:8.0.400.020
    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:991250294
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200908.6455
    AntiSpam version:6.0.0.1429

    I did manual update at 10:40 CST.Both say Up to date, but nothing has change.I took a peek at Anti-virus Log and it confims last update 7:18 am.So this tells me Anti-virus not updating every hour as it should.

    Take a look at Alerts & Logs / Log Viewer / Anti-virus and see the Day / Time entries to confirm.

  8. #8
    ananda Guest

    Default Re: Antivirus and AntiSpyware updating 8-21-09~14:21 CEST

    /QUOTE=findley;263770]Here's the latest from a manual update I just did. ZASS reporting that antivirus is up-to-date and there was an update for antispyware.

    Anti-virus signature DAT file version:991250294
    /QUOTE]

    Yes, quite right, BUT... as I said before, I had twice the same DAT file, on two computers. A friend of mine had the same comment. And Sky Soldiers had the same experience. And as he said, only the ZA guys can tell us why...
    Both Automatic and Manual Updates 'update', but as to their contents...I for one can't yet say I really feel 'protected'...

    Have a nice day!

    Ananda
    Last edited by ananda; August 21st, 2009 at 07:57 AM.

  9. #9
    Join Date
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    Location
    The 3rd Coast - South Central Texas
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    Post Re: Antivirus and AntiSpyware updating 8-21-09~14:21 CEST

    Quote Originally Posted by ananda View Post
    /QUOTE=findley;263770]Here's the latest from a manual update I just did. ZASS reporting that antivirus is up-to-date and there was an update for antispyware.

    Anti-virus signature DAT file version:991250294
    /QUOTE]

    Yes, quite right, BUT... as I said before, I had twice the same DAT file, on two computers. A friend of mine had the same comment. And Sky Soldiers had the same experience. And as he said, only the ZA guys can tell us why...
    Both Automatic and Manual Updates 'update', but as to their contents...I for one can't yet say I really feel 'protected'...

    Have a nice day!

    Ananda

    I'm Sorry that your experiencing an Update Problem..

    Myself any Many other Users are Now Receiving AV/As Updates,

    However Not all Servers providing the Updates may have been fixed yet..

    Here is a Forum link by Guru Fax that may address your problem..

    http://www.zaforums-stg.com/showthread.php?t=70153

    also, as a means of Comparison, I try to Update my Sticky Post near the Top of this section of the forum..

    Click Here: http://www.zaforums-stg.com/showthread.php?t=69951
    Last edited by GeorgeV; August 21st, 2009 at 08:26 AM. Reason: fix typo
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  10. #10
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,648

    Default Re: Antivirus and AntiSpyware updating 8-21-09~14:21 CEST

    Quote Originally Posted by ananda View Post
    /QUOTE=findley;263770]Here's the latest from a manual update I just did. ZASS reporting that antivirus is up-to-date and there was an update for antispyware.

    Anti-virus signature DAT file version:991250294
    /QUOTE]

    Yes, quite right, BUT... as I said before, I had twice the same DAT file, on two computers. A friend of mine had the same comment. And Sky Soldiers had the same experience. And as he said, only the ZA guys can tell us why...
    Both Automatic and Manual Updates 'update', but as to their contents...I for one can't yet say I really feel 'protected'...

    Have a nice day!

    Ananda
    Just did Live Chat and this is the info they provided.

    Agent: I'm told that they're still doing some syncing on the backup servers, so that may be the reason you aren't getting updates every hour right now. Do you get any errors when you try to manually update the definitions?

    Agent: OK, if it says up to date, then you likely have the latest definitions we have to offer. Again, they are still syncing some data on our servers, so you may see some issues with updates for the next day or so while they complete this process.

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