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Thread: Patch Package could not be found

  1. #1
    tommyone Guest

    Default Patch Package could not be found

    When I try to install ZoneAlarm Free, it says 'the patch package could not be found.' Why is this? I have tried installing it from a USB flash drive, Firefox, Internet Explorer. It seems to happen on Windows XP and Vista

  2. #2

    Default Re: Patch Package could not be found

    Hello Tommy, this is what the Forum Moderator has posted.

    ================================================
    Hello,

    We are still experiencing intermittent download issues.

    ZoneAlarm is working closely with our global download content provider to resolve this issue.

    We are collecting data from users who having problems. While we don't have a fix for you we like you to contact our support dept by live chat so we can collect some data.

    Contact us at: www.zonealarm.com/support

    Then click on the live chat icon.

    Best regards
    Forum Moderator
    ZoneAlarm
    ================================================== =====

  3. #3
    Join Date
    Jun 2006
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    Default Re: Patch Package could not be found

    Quote Originally Posted by tommyone View Post
    When I try to install ZoneAlarm Free, it says 'the patch package could not be found.' Why is this? I have tried installing it from a USB flash drive, Firefox, Internet Explorer. It seems to happen on Windows XP and Vista
    Here is another Possibility for your problem installing ZA Free..
    Unable to Read Patch Package or MSI errors, usually indicate that The Program you are trying to Install is Incomplete or corrupted durring the Download process..

    The simplest procedure is to :

    1.Download the Latest installer preferably with IE Browser andDo NOT use any Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent) and save the Download File to your Hard drive.

    (Zone Alarm is MultiPlatform, installer will install on Both WinXP SP3 and Vista)

    ZAFREE http://www.zonealarm.com/security/en-us/free-upgrade-security-suite-zonealarm-firewall.htm
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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