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Thread: ZASS key invalid after d/l of updated version

  1. #1
    Gifford Guest

    Question ZASS key invalid after d/l of updated version

    As the title states, I had to download the latest version of Security Suite in order for it to install correctly on Vista home premium 64 bit o/s. After doing so and configuring the product, I tried to enter the so far never used product validation key supplied with the store bought copy. It came back as "invalid activation key", after double checking and re-entering the key code. When I downloaded the update, I ran it directly from the download as I trusted ZA to be safe. There was no updated activation key included in the download so I (apparently) assumed incorrectly that my store bought code on the CD sleeve was enough. I also tried entering the code into the proper field inside the ZA security center after setting everything up- same result- key is listed as invalid. HELP.
    Last edited by Gifford; August 30th, 2009 at 01:58 PM.

  2. #2
    Join Date
    Nov 2004

    Default Re: ZASS key invalid after d/l of updated version

    please contact ZA customer support to check the key.
    Unfortunately we are all users here, no za staff.

    With a valid license you can contact, free of charge, the ZA support. Link in my signature.


    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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