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Thread: Why is ZA upgrade-unfriendly?

  1. #1
    melmalinowski Guest

    Default Why is ZA upgrade-unfriendly?

    I'm trying to upgrade from ZA Internet Security to Extreme. I purchased 3 user/2 year just two months ago. To buy ZA Extreme 3 user/2 year is now $114.95. I paid $79.95 for my subscription.

    I'm being told that I must pay $99.95 to upgrade for two years, or $39.95 for one year (but lose the last year of my two year subscription).

    *** Bleep *** Violation of "Terms of Use" Policy..
    Last edited by GeorgeV; September 18th, 2009 at 02:55 PM. Reason: Violation of TOU

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Post Re: Why is ZA upgrade-unfriendly?

    Quote Originally Posted by melmalinowski View Post
    I'm trying to upgrade from ZA Internet Security to Extreme. I purchased 3 user/2 year just two months ago. To buy ZA Extreme 3 user/2 year is now $114.95. I paid $79.95 for my subscription.

    I'm being told that I must pay $99.95 to upgrade for two years, or $39.95 for one year (but lose the last year of my two year subscription).

    *** Bleep *** Violation of terms of Use Policy.
    to the Zone Alarm User Forum..

    I'm Sorry, You must Contact CheckPoint Customer Service Directly,
    Click on the Live Text Chat , (ZA Support Link in my Signature)

    Fill in the Live Chat Login Form and include the Tranaction Number from your Purchase and make sure to Select Customer Service in the Last option on the Login Forum. The Live Chat Customer service is available 24/7

    Customer Service and Tech Support do not Read or Monitor This Za User Forum ..

    Good Luck..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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