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Thread: 9.0.020.000 license problem

  1. #1
    snkywsl Guest

    Default 9.0.020.000 license problem

    When I was unable to get a license installed on the security suite i purchased on July 3, 2009, I was directed to intall a beta version on July 9th which (after trading some bebud files) eventually took the beta license.

    Now I wanted to enter my previous 2 year license since the beta license is ready to expire. I was told I could just enter in my old license, and get my two years, but it says that it is not valid.

    Any suggestions?

    thanks

  2. #2
    Join Date
    Jun 2006
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    The 3rd Coast - South Central Texas
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    10,473

    Post Re: 9.0.020.000 license problem

    Quote Originally Posted by snkywsl View Post
    When I was unable to get a license installed on the security suite i purchased on July 3, 2009, I was directed to intall a beta version on July 9th which (after trading some bebud files) eventually took the beta license.

    Now I wanted to enter my previous 2 year license since the beta license is ready to expire. I was told I could just enter in my old license, and get my two years, but it says that it is not valid.

    Any suggestions?

    thanks

    Q: What happens if I keep the beta software installed beyond its expiration date?

    A: Once a beta expires, you will need to either upgrade to a newer beta build or uninstall the beta and re-install a shipping software version.

    If you were provided with an extended, valid license key before you installed the beta build, it will still be in the system and will be recognized by the shipping software version.

    Occasionally, we have special programs for beta testers. Please visit the download page of the beta software that you are interested in testing for the latest information.

    Here is the Link to the Non-BETA Shipped version.. That your 2 year Key will work with.

    http://server.iad.liveperson.net/hc/...10&action=view
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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