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Thread: Can't Re-install ZAES

  1. #1
    mkoutnik Guest

    Default Can't Re-install ZAES

    I'm having a similar problem while Running ZA Extreme Security.

    I tried following some of the threads...I removed ZA with the removal tool link (I don't think it worked...) I forgot to do this step...Before you Uninstall your current ZA, UNcheck "Load ZA... at startup".

    Now I can't get ZA to install properly or work at all! I tried to install the trial version of ZAES 3 times and still can't get it to work.

    Please help, I'm so confused and frustrated...

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Post Re: Can't Re-install ZAES

    Quote Originally Posted by mkoutnik View Post
    I'm having a similar problem while Running ZA Extreme Security.

    I tried following some of the threads...I removed ZA with the removal tool link (I don't think it worked...) I forgot to do this step...Before you Uninstall your current ZA, UNcheck "Load ZA... at startup".

    Now I can't get ZA to install properly or work at all! I tried to install the trial version of ZAES 3 times and still can't get it to work.

    Please help, I'm so confused and frustrated...

    I Move your Request for HELP into a Seperate trend so that you do not "HI-JACK" somebody else's Request for HELP..

    By not Un-checking "Load ZA... at startup".
    before you Uninstall ZA, you may leave parts of ZoneAlarm behind that may Block the New Install..

    1.) you did not say what Version of Windows you have?

    Here is instruction Windows XP 27 steps for Cleaning up the Left over parts of Zone Alarm ..

    http://server.iad.liveperson.net/hc/...96&action=view

    On the Off chance that you have Vista..

    Here is the Vista 27 Step instructions..

    http://server.iad.liveperson.net/hc/...97&action=view

    Good luck..

    Post your Progress Report..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    mkoutnik Guest

    Default Re: Can't Re-install ZAES

    Well George, that did it! Everything is back to "normal".

    I'm running Windows XP. Sorry, I didn't mean to high-jack another thread...
    Last edited by mkoutnik; September 12th, 2009 at 06:42 AM.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default [Solved] Can't Re-install ZAES

    Quote Originally Posted by mkoutnik View Post
    Well George, that did it! Everything is back to "normal".

    I'm running Windows XP. Sorry, I didn't mean to high-jack another thread...

    Your Welcome..

    Thank you for your Successful Progress Report..
    Feel Free to Open a New Trend next time you need help with ZoneAlarm..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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