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Thread: iTunes problems

  1. #1
    theobs Guest

    Exclamation iTunes problems

    Hey all!
    I am using Zone Alarm Internet Security Suite version 8.0.400.020, and it is interfering with iTunes (version 8.2.16). When ZA is active (i.e. started), I cannot sync or restore my iPhone (error "Disk cannot be written to").

    However, setting ZA not to load on startup and having it off gives me no problems at all.
    All iTunes-related processes have been granted Super Trust level in Program Control, yet there are still problems.

    As of now, the only way I can succesfully sync my iPhone is by deactivating ZA, restarting my computer. This is time consuming and unsafe, as my PC is exposed to threats during that time. I am using the 32-bit version of Vista Business.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: iTunes problems

    Hi!
    please try to update (clean install) to the latest version of ZASS 9 (install with default settings, do NOT alter them).
    If also the new version fails then please report to ZA technical support (link in my signature).

    Please keep us posted.

    Thanks,
    Fax
    Last edited by fax; September 10th, 2009 at 11:51 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    theobs Guest

    Default Re: iTunes problems

    OK, I will try to do that. I have upgraded iTunes to version 9.0.

  4. #4
    theobs Guest

    Default Re: iTunes problems

    Problem is still there :-(

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: iTunes problems

    Report to ZA support as already suggested...
    PLease let us know what is suggested!

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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