Results 1 to 6 of 6

Thread: new network keeps finding same net why??

  1. #1
    dgee Guest

    Default new network keeps finding same net why??

    every time I reboot, get message that zone alarm found a new network. its always the same net thats shown in the firewall's trusted sites WHY?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: new network keeps finding same net why??

    Hi!

    this is usually due to corrupted settings. Right click on the ZA icon near the clock --> about --> copy to clipboard --> paste it here

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    dgee Guest

    Default Re: new network keeps finding same net why??

    this is what i got......


    ZoneAlarm Anti-virus version:9.0.083.000
    TrueVector version:9.0.083.000
    Driver version:9.0.083.000
    Anti-virus engine version:8.0.1.33
    Anti-virus signature DAT file version:993223264

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: new network keeps finding same net why??

    Ok, thanks... try a reset.

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    and see if this correct the issue (do NOT restore any ZA settings after the reset). if not, your should remove ZA with the ZA removal tool and reinstall.

    Please note that ZA does not play nice with many other security tools. They may block its correct functioning including updates. For example, spyware doctor, spysweeper, trojan hunter, win patrol, PCtools Threat Fire, Mcafee, Norton, Symantec, Adaware, SpybotS&D, WinPatrol, AVG, Avast free, NOD, Kaspersky, Comodo, Rising, PC Doctor, MS OneCare and many others. If you want to troubleshoot issues with ZA please remove these tools (not enough to disable) and install back (if you really need) only after you see your ZA is working as it should. Double check you have really removed all other security tools by running this utility http://www.appremover.com/

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    dgee Guest

    Default Re: new network keeps finding same net why??

    well it didn't ask after the next boot. I'll go for two in a row tommorrow.

    thanks for the quick reply

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: new network keeps finding same net why??

    You're welcome!

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •