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Thread: [SOLVED] Zone Alarm Extreme 8.0, IE8 and Java Applet --> Reset IE settings

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  1. #1
    Siccura2 Guest

    Default [SOLVED] Zone Alarm Extreme 8.0, IE8 and Java Applet --> Reset IE settings

    I am running Zone Alarm Extreme version 8.0 and Java Version 6 Update 16. After installing Internet Explorer 8 the test Java Applet in http://www.java.com/en/download/help/testvm.xml does not run. I have changed the Program Control Smart Defence from Custom to Auto. The Applet still runs in Firefox and Opera, and runs on IE8 on another PC which does not have ZA Extreme running. Any ideas?
    Last edited by fax; October 6th, 2009 at 03:54 AM.

  2. #2
    Siccura2 Guest

    Default Re: ZoneAlarm Extreme 8.0, IE8 and Java Applet

    Needless to say, I had followed all the instructions on the Java advice page, i.e.:

    1. Enabling Java through the Web browser;
    2. Enabling Java through the "Java Plug-in Control Panel";
    3. Clearing the Web Browser Cache.

    I tried reverting to IE 7.0, uninstalling and reinstalling Java and reinstalling IE 8.0. The problem is still there.

  3. #3
    Join Date
    Nov 2004
    Location
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    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    Hi!
    you have to perform the removal, reinstall, cleaning and updates of Java with ZA forcefield turned OFF (ZA browser security section turned OFF).

    Only after the full cleaning of Java and IE cache go to ZA browser security advanced settings and clean the virtual data.

    Now try to turn back ON forcefield.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    Siccura2 Guest

    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    Thanks, I have tried this, step by step, but the result is the same, no Java Applet in IE8, but it still works fine in Firefox and Opera.

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    Hi!
    I am afraid but I cannot replicare it here. It works just fine. It must be something at your end.



    Could I suggest you install the latest ZAX 9 version and try again? Please install by choosing "clean install". Do not restore any ZA settings.

    Cheers,
    Fax
    Last edited by fax; September 24th, 2009 at 08:33 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    Siccura2 Guest

    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    I don't have ZAX 9, isn't that a Beta model? I used the ZA Removal tool, did a clean install, and the IE8 problem is still there. I will just use Firefox until something better comes along. Thanks for trying.

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