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Thread: [SOLVED] Zone Alarm Extreme 8.0, IE8 and Java Applet --> Reset IE settings

  1. #1
    Siccura2 Guest

    Default [SOLVED] Zone Alarm Extreme 8.0, IE8 and Java Applet --> Reset IE settings

    I am running Zone Alarm Extreme version 8.0 and Java Version 6 Update 16. After installing Internet Explorer 8 the test Java Applet in http://www.java.com/en/download/help/testvm.xml does not run. I have changed the Program Control Smart Defence from Custom to Auto. The Applet still runs in Firefox and Opera, and runs on IE8 on another PC which does not have ZA Extreme running. Any ideas?
    Last edited by fax; October 6th, 2009 at 03:54 AM.

  2. #2
    Siccura2 Guest

    Default Re: ZoneAlarm Extreme 8.0, IE8 and Java Applet

    Needless to say, I had followed all the instructions on the Java advice page, i.e.:

    1. Enabling Java through the Web browser;
    2. Enabling Java through the "Java Plug-in Control Panel";
    3. Clearing the Web Browser Cache.

    I tried reverting to IE 7.0, uninstalling and reinstalling Java and reinstalling IE 8.0. The problem is still there.

  3. #3
    Join Date
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    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    Hi!
    you have to perform the removal, reinstall, cleaning and updates of Java with ZA forcefield turned OFF (ZA browser security section turned OFF).

    Only after the full cleaning of Java and IE cache go to ZA browser security advanced settings and clean the virtual data.

    Now try to turn back ON forcefield.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    Siccura2 Guest

    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    Thanks, I have tried this, step by step, but the result is the same, no Java Applet in IE8, but it still works fine in Firefox and Opera.

  5. #5
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    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    Hi!
    I am afraid but I cannot replicare it here. It works just fine. It must be something at your end.



    Could I suggest you install the latest ZAX 9 version and try again? Please install by choosing "clean install". Do not restore any ZA settings.

    Cheers,
    Fax
    Last edited by fax; September 24th, 2009 at 08:33 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    Siccura2 Guest

    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    I don't have ZAX 9, isn't that a Beta model? I used the ZA Removal tool, did a clean install, and the IE8 problem is still there. I will just use Firefox until something better comes along. Thanks for trying.

  7. #7
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    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    Hi!

    no, it is not a beta. It has been released. As reported everything works fine with ZAX 9 and Firefox

    You will find the latest version of ZAX here:
    http://download.zonealarm.com/bin/fr...seHistory.html

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  8. #8
    Siccura2 Guest

    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    Thanks. I now have ZAX 9 installed. I used the removal tool, went through the registry (not recommended, but no harm done), deleted all the Checkpoint, Zonelabs and Zonalarm folders from my hard drive, clean installed ZAX 9, removed Java with ZA Forcefield off, cleared the IE8 and ZA Virtual data, reinstalled Java with ZA Forcefield off again, and the Java Applet still does not work in IE8. Fortunately Firefox is still running the Applet, so I will continue to use Firefox. Thanks for all your help, there is just something peculiar to my PC that I have still to identify.

  9. #9
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    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    Quote Originally Posted by Siccura2 View Post
    Thanks for all your help, there is just something peculiar to my PC that I have still to identify.
    Weird indeed... I really don't know what else to suggest.

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  10. #10
    Join Date
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    Default Re: Zone Alarm Extreme 8.0, IE8 and Java Applet

    You may want to try to
    Download and install offline from here :

    http://java.com/en/download/manual.jsp

    Check in IE8 Internet Options / Advanced.Have a tick on Java " Use JRE 1.6.0_16 for < applet >

    Also is it 64 bit Windows OS.Read here :

    http://java.com/en/download/faq/java_win64bit.xml

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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