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Thread: Outlook Express crashes

  1. #1
    hartysmith Guest

    Default Outlook Express crashes

    Outlook Express shuts down when trying to reply to email.

  2. #2
    garywa Guest

    Unhappy Re: Outlook Express crashes

    Yes it does. This problem has been around for years, across several versions of ZA.

    This is just one of many topics: http://forums.zonealarm.com/showthread.php?t=47763

    There are 2 workarounds:

    1. Turn off the junk email filter (which is what I have done)

    2. If you want to reply to or forward a message with the junk email filter on, first, close the message. Then, right-click on the email message in the folder list. This opens a context menu where you can select reply, reply all, or forward. Some users have reported that this works. I have not tried it.

    Good luck.

  3. #3
    wheelyjon Guest

    Unhappy Re: Outlook Express crashes

    This has been happening to my machine and many friends machines also. and has been going on for ages and several versions of ZASS. I have only just read that ZA is the problem and cannot believe that nothing has been done about it after all this time. Is there any way of contacting ZA support over a problem like this? their support site seems only to allow you to ask specific questions and this isn't one of them.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Outlook Express crashes

    Quote Originally Posted by wheelyjon View Post
    This has been happening to my machine and many friends machines also. and has been going on for ages and several versions of ZASS. I have only just read that ZA is the problem and cannot believe that nothing has been done about it after all this time. Is there any way of contacting ZA support over a problem like this? their support site seems only to allow you to ask specific questions and this isn't one of them.

    Click on the Support Link in my Signature..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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