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Thread: Download issues

  1. #1
    mrod_za Guest

    Default Download issues

    I cannot download any files, as I get File: (blank) and Type: Unknown, instead of the actual information that would appear if I turn off ZoneAlarm. How do I fix this?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Download issues

    Upgrade to ZA 9 or downgrade to Firefox 3.1.X

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    hormiga Guest

    Default Re: Download issues

    I have the exact same problem. This may be a stupid question, but if we upgrade to ZA 9, would we have to buy it again even though our subscription isn't up?

  4. #4
    hormiga Guest

    Default Re: Download issues

    And I'm using ZA Extreme Security version 8.0.298.035. Is there no patch for this problem either?

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Download issues

    Yes, Update to ZAX 9. If you have a valid ZAX license, you can update to ZAX 9.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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