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Thread: [SOLVED] Antivirus/Antispyware Off will not turn on

  1. #1
    alaskaferret Guest

    Default [SOLVED] Antivirus/Antispyware Off will not turn on

    I just upgraded to the new version and the antivirus antispyware says its not coming on because it won't update, it has updated about four times, and its still not coming on. Apparently regular people have to pay for tech support now, which really sucks.

    I don't know if I'm protected or not, it says no.

    Version is 9.0.114.000
    True Vector is the same number
    driver version same number
    antivirus/spyware is version 8.0.1.33 dat file 994164090
    antispam 6.0.0.2383
    forcefield 1.5.36.15

    Thanks for your help.


    It appears the heuristic scan is working and trying to compensate for the part that is not working.
    Last edited by fax; October 1st, 2009 at 10:46 PM. Reason: Using Visa home premium

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Antivirus/Antispyware Off will not turn on

    Hi!
    if you have a valid license you can contact, free of charge, the ZA technical support. Link in my signature.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    alaskaferret Guest

    Default Re: Antivirus/Antispyware Off will not turn on

    Thanks Fax, I just rebooted, makes three times now, but got an update for windows that ran so had to reboot, problem seems to have been repaired, I have no idea what was wrong. I'll keep the link just in case. Thanks.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Antivirus/Antispyware Off will not turn on

    You're welcome!
    I will close this thread then.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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