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Thread: [SOLVED] Root Certificate Error Updating new ZoneAlarm Extreme Security

  1. #11
    Charlie Dee Guest

    Default Re: Root Certificate Error Updating new ZoneAlarm Extreme Security

    Do I delete all that software before re-installing ZAES. Everything seems to have gone fine. Just wondering if the Internt Log Folder or Zone Alarm Folders weren't there on double checking in Safe Mode that they were got by the ZA Removal Tool? There was other Folders that just said Log and not Internet Log also ZH Folders so I'm just double checking with yea that these are okay, I was only looking for folders with the exact names given. I got everything else per instructions given and I'm just waiting now t know if I uninstall all these other bits of software before redoing ZAES and Thank You Very Very much for the help, much appreciated, my Network Connection came back as soon as I used the ZA Removeal...

  2. #12
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Root Certificate Error Updating new ZoneAlarm Extreme Security

    Quote Originally Posted by Charlie Dee View Post
    Do I delete all that software before re-installing ZAES. I got everything else per instructions given and I'm just waiting now t know if I uninstall all these other bits of software before redoing ZAES and Thank You Very Very much for the help, much appreciated, my Network Connection came back as soon as I used the ZA Removeal...
    Could you please specify which software you are referring to?

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #13
    Charlie Dee Guest

    Default Re: Root Certificate Error Updating new ZoneAlarm Extreme Security

    Hi really sorry for taking so long gettin back to yea. I was on about the software you said t use for fixing ZA. The removal tool did it, I was slightly confused wit the directions. My fault reading them wrong. I got ZAES back on and running so I thank you very much!

  4. #14
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Root Certificate Error Updating new ZoneAlarm Extreme Security

    You're welcome!
    Glad to hear the issue is resolved.

    I will close and adjust the title to reflect it.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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