Results 1 to 2 of 2

Thread: Manual uninstall for old free version?

  1. #1
    rgmills Guest

    Default Manual uninstall for old free version?

    THE SOURCE FOR THE MANUAL UNINSTALL can be found further down in this forum topic! Sorry. RM

    I am dusting off and trying to use an old laptop, running Windows XP, that had an old (maybe 2005?) "Free Version" of ZoneAlarm installed.

    Someone has tried to remove ZA it by deleting everything from the "Program Files" folder, but of course there are DLLs and Registry entries, and all manner of other fragments still in place. The presence of these fragments is causing major problems; e.g., with the installation of other software.

    I need to find and remove all traces of this old version of ZA.

    Some years ago I had a similar problem, and at that time I was able to download from ZoneLabs a long and complicated manual procedure for removing all traces of ZA, including its registry entries, DLLs, and so on.

    Where can I find what I need to know to locate and manually remove all of this troublesome ZA debris?

    Thanks.

    RM
    Last edited by rgmills; October 2nd, 2009 at 06:52 PM. Reason: PROBLEM SOLVED!

  2. #2
    naivemelody Guest

    Default Re: Manual uninstall for old free version?

    1) For XP/ 2000 users - Click here > I cannot find or run the ZoneAlarm uninstall program (XP/2000)
    __________________________________________________ _______
    This applies to

    All ZoneAlarm products
    Windows 2000/XP

    Summary

    I need to completely remove ZoneAlarm, or there are remnants of
    ZoneAlarm on my system

    Solution

    If possible, first try to uninstall ZoneAlarm normally from your Start ->
    Programs -> ZoneAlarm menu. If this fails, or you want to ensure that all
    ZoneAlarm files were removed from the system properly, continue with the
    steps below.

    Please make sure that you have the latest version downloaded first:

    http://www.zonealarm.com/trial


    01.) Restart your computer
    02.) When you see the screen go black and it starts booting back up keep
    tapping the "F8" key (at the top of your keyboard)
    03.) This should bring up a menu. Choose Safe Mode off the menu by
    using the arrow keys on the keyboard to highlight Safe Mode and press
    Enter
    04.) If you get a message asking to go to Safe Mode, choose Yes. If you
    get a help and support window, close this.
    05.) Once you are at the desktop, Click Start, My Computer
    06.) Click Tools, Folder Options, View Tab
    07.) Place a dot next to "Show Hidden Files and Folders"
    08.) Remove the check from "Hide Protected Operating System Files
    (Recommended)"
    09.) Choose Yes to the warning
    10.) Click OK
    11.) Double click C:

    Note: In the future steps if you do not see any files or folders, please click
    the "Show Files" link to view them.

    12.) Double Click the Program Files Folder
    13.) Right Click the Zone Labs Folder (if present), click Delete, and choose
    Yes

    NOTE: If you cannot delete the entire folder, please open the Zone Labs -
    > ZoneAlarm folder and delete out as many of the files listed here as
    possible.

    14.) Close this window
    15.) Click Start, My Computer
    16.) Double Click the C:
    17.) Double Click the Windows Folder (It may also be WinNT)
    18.) Right Click the Internet Logs Folder, click Delete, and choose Yes
    19.) Double Click the System32 Folder
    20.) Right Click the Zone Labs Folder (if present), click Delete, and choose
    Yes

    NOTE: If you cannot delete the entire folder, please open the Zone Labs
    folder and delete out as many of the files listed here as possible.

    21.) Locate and delete the following files in the System32 folder if they are
    present:

    - vsconfig.xml
    - vsxml.dll
    - vsregexp.dll
    - vsdata.dll
    - vsdata95.vxd
    - vsdatant.sys
    - vsmonapi.dll
    - vspubapi.dll
    - vsinit.dll
    - vsutil.dll
    - vswmi.dll
    - zlcommdb.dll
    - zlcomm.dll
    - zllictbl.dat
    - zpeng24.dll

    22.) Clear your Temp Directory per the instructions below.

    - Go to Start -> Run
    - Type %temp% and click OK
    - Select all of these files and delete them

    23.) Clear the Prefetch folder per the instructions below (Windows XP only).

    - Go to Start -> Run
    - Type Prefetch and click OK
    - Select all of these files and delete them

    24.) Remove the necessary registry entries:

    *Important Advisory: Deleting registry entries incorrectly may cause
    serious problems to your operating system, which may necessitate the
    need to reinstall it. Please make sure you are able to perform these
    deletions correctly before you decide to edit the entries. If you are not
    sure, you should seek help from someone who is familiar with editing the
    registry.

    For information about how to edit the registry in Windows, from your
    desktop, click Start -> Run -> and type regedit. Click on Help -> Help
    Topics. Under the Contents tab, click Change Keys and Values (this may
    be found under the How to... section).

    Also, you should always make a backup of the registry before editing it.
    You can find this in the same section of the Help files.


    To remove the needed registry entries, go to Start -> Run and type in
    regedit. Choose OK, and use the folders on the left side of the Registry
    Editor window to navigate to the specified directories below. Note that you
    will remove the entire folder specified (eg, Zone Labs, vsmon, vsdatant):

    HKEY_LOCAL_MACHINE\Software\Zone Labs
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\vsmon
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\vsdatant


    25.) Close this window, then empty your recycle bin.
    26.) Restart the computer.
    __________________________________________________ ________________

    2) Try ZA Removal Tool - XP/ 2000/ Vista - click here > http://download.zonealarm.com/bin/fr...cpes_clean.exe < also try this. This removes all ZoneAlarm firewalls and ForceField, too.
    __________________________________________________ __________
    3) For Vista users - Click here > I cannot find or run the ZoneAlarm uninstall program (Vista)
    __________________________________________________ __________
    NaiveMelody NYC -10-2-09 - A Whiter Shade Of Pale - Procol Harum
    Last edited by naivemelody; October 2nd, 2009 at 07:57 PM.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •