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Thread: Kaspersky Scanprocess acting stupid

  1. #1
    LibertyFelix Guest

    Default Kaspersky Scanprocess acting stupid

    Why does my scanprocess, on occasions, ignore my ticking of the box to remember the security query for certain applications?

    This only happens every once in a while. But for example I'm running Firefox and the balloon pops up repeatedly for the same variables, over and over and over and over, regardless of my tick to remember an acceptance.
    It did this last during a scheduled scan, with the variables "C:/...Firefox.exe","","". Apparently the second and third variables were empty. But ZA refused to learn the status for this application.

  2. #2
    Join Date
    Jun 2006
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    The 3rd Coast - South Central Texas
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    10,465

    Default Re: Kaspersky Scanprocess acting stupid

    Quote Originally Posted by LibertyFelix View Post
    Why does my scanprocess, on occasions, ignore my ticking of the box to remember the security query for certain applications?

    This only happens every once in a while. But for example I'm running Firefox and the balloon pops up repeatedly for the same variables, over and over and over and over, regardless of my tick to remember an acceptance.
    It did this last during a scheduled scan, with the variables "C:/...Firefox.exe","","". Apparently the second and third variables were empty. But ZA refused to learn the status for this application.

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details, without the ability to sit in front of your Computer monitor and see what's going on..

    1.) we do not know what version ZoneAlarm your using is it fully Update?

    2.) we do not know what version of Windows you are using? is Windows Fully Updated ?

    3.) We are ALL Users Here in this User Forum.. Tech Support does not Monitor this Forum..

    4.) If you have a valid ZA License Key, you can contact ZA Tech Support Directly and Provide Full details of your Computer and problem by clicking on the Support link in my Signature..

    Post Back Here and let us know what you find out..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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