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Thread: Missing forum sections

  1. #1
    textgenie Guest

    Wink Missing forum sections

    The list of forum sections is missing a huge (one hopes) topic area - the advantages of ZAlarm and its particular assets that users appreciate most.

    Why is there not a section for positive feedback? Is there none or are ZAlarm users ungrateful for what looks like a very well designed system in concept and layout?

    Even suggestions for improvement dont seem to have an outlet. Is there one?

    Can we have these topics?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Missing forum sections

    Hi!
    both section are unlikely to emerge. The problem that these sections becomes very quickly populated by trools, spam, offtopic, generic discussion, comparisons, etc... There are few voluntary moderators here that would not like to spend all their time to remove or moderate messages instead of actually helping users.

    The forum thus focus exclusively on ZA proudct issues (troubleshooting).

    You can feedback suggestions directly to ZA technical support or to the beta team if you want to test new version of ZA.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Missing forum sections

    Quote Originally Posted by textgenie View Post
    But why not give it a try? Do you really want to deal with problems all the time? And doesn't a site with nothing but problems suggest unfairly that ZoneAlarm is defective?
    The aim of the forum is to support users with issues. Suggestion and positive feedback was already tried with the results as already mentioned.
    This is a forum exclusively related to ZA product issues run by users. Anything else, including this discussion, is simply off topic. Good you like ZA.
    Sorry. Thread closed

    Fax
    Last edited by fax; October 10th, 2009 at 05:00 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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