I have Zone Alarm Extreme Security, version 8.0.298.035, and I use Windows Vista. I see other people have been having problems with updates - so have I. First I tried downloading the file before running, but I got an unknown file type message - the file name doesn't have the .exe I expected. I then tried to simply run the file from the Zone Alarm website. It went through a download process, then I got a window asking if I wanted to run it - I said yes, but again I ended up with an unidentifiable file and a window asking me if I want to open it, which makes no sense - I simply want to install the update. What's going on here? Why can't I run the update?