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Thread: Windows Vista SP2 doesn't recognize the new 9.0.114

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    Default Windows Vista SP2 doesn't recognize the new 9.0.114

    I just installed the same version (9.0.114.000), and have the same problem with Vista security. I installed it over version 8. I have the latest Vista with updates as of 10/14/09.

  2. #2
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    Default Re: Windows Vista SP2 doesn't recognize the new 9.0.114

    Quote Originally Posted by acetate View Post
    I just installed the same version (9.0.114.000), and have the same problem with Vista security. I installed it over version 8. I have the latest Vista with updates as of 10/14/09.
    1.) yiu did mention Vista SP2 But what Version of ZA 9.0.114.000? (Free/ZApro/ZA AV/ZA Security Suite/ ZA Extreme Security?


    2.) from the Limited information that you provided when you "Hi-Jacked" somebody Else request for Help..

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details, without the ability to sit in front of your Computer monitor and see what's going on..


    it sounds like a.) a Corrupted or Incomplete Download..

    Download the Latest installer preferably with IE Browser and no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent) and save it to your Hard drive.

    b.) or maybe other Programs on your computer Blocking or Conflicting with ZoneAlarm..

    NOTICE: Please note that ZASS and ZAXS do not play nice with many overlapping security tools (even if disabled).

    To troubleshoot ZASS/ZAXS issues removethe other Security programs and re-install them once you see that ZA works as it should.

    For example,Norton/Symantec, McAfee,AVG, Spyspweeper, Spyware Doctor, trojan hunter, adware, SpyBotSearch & Destroy, PC tools Threat Fire, any other Anti-virus, Anti-spyware, Registry Guard or locking tools, etc...



    If you would Describe your Computer Setup/Windows OS Version and Version of Zone Alarm that you are having a problem with
    and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,
    there are several very knowledgeable Volunteer Participants willing to help you try solving your problem with Zone Alarm..

    Please provide as much detail and error messages etc. that you see on your Computer Monitor.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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