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Thread: Problem with Activating Identity Protection

  1. #1
    JerryC98 Guest

    Question Problem with Activating Identity Protection

    Hello, Just installed ZA Extreme but when attempting to activate
    Identity Protection Service feature, receive invalid url messages:

    Server Error in '/' Application.
    The resource cannot be found.

    Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

    Requested URL: /ordernow.aspx

    I spoke to support, they said they're aware of the problem and are working on it but cannot give an estimate of when it'll be corrected. Anyone else have the same problem?
    Thanks very much

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Problem with Activating Identity Protection

    Hi!
    please report to ZA customer support at the link in my signature. ZA staff does not monitor this board. We are all users.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    JerryC98 Guest

    Default Re: Problem with Activating Identity Protection

    As mentioned, already spoke to support.
    Just trying to determine how widespread a problem this is and how long they've been working on it, Thanks

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Problem with Activating Identity Protection

    Hi!
    Let us know when the issue is resolved.
    Unfortunately ZA staff does not monitor this board, so we are not aware of the fixing in the works.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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