Hello,

I purchased Zone Alarm Extreme last week and installed the hard drive encryption, making an emergency boot disk on a USB drive. This week I found out that I needed to install a larger hard drive, so I started the decryption process, and when Windows shutdown was complete, my machine restarted and:

I logged into the Checkpoint Encryption initial screen,
CMOS loaded,
The Windows startup screen started,
After two bars went accross the screen,
I got a Windows blue error screen,
And everything stopped.

I went through this 6 times with my USB emergency boot disk plugged in, and each time got the blue screen.

Does anyone have a suggestion about how to gain access to my data on this hard drive?

David