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Thread: Update - ZA Pro & Microsoft Security Essentials = PC lockup

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    joe727 Guest

    Default Update - ZA Pro & Microsoft Security Essentials = PC lockup

    Hi - I just got this reply from a Microsoft Engineer after I posted the problem of Windows 7 freezing when running Zone Alarm Pro and Microsoft Security Essentials on the MSE forum:
    Unfortunately, you will run into problems running MSE with Zone Alarm, due to an issue in Windows Vista and above.

    A possible solution would be to uninstall either Zone Alarm or MSE (I would recommend Zone Alarm, since Windows Vista already has a built in firewall)

    We are actively working to identify a fix for this issue.

    You should not be seeing any issues on Windows XP.

    Shiroy Choksey [MSFT]

    This posting is provided "as is" with no warranties, and confers no rights.

    Well, I chose to disable MSE instead. I also have a ticket number with ZA Technical Support and they are also looking into this problem.

    Last edited by joe727; October 24th, 2009 at 08:12 AM. Reason: correct sentence for clarity

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