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Thread: [Solved] Scan issues

  1. #1
    wyappy Guest

    Thumbs up [Solved] Scan issues

    I am presently running ZA Extreme 9.0.114 on an XP machine SP3, with 1gb memory. I have uninstalled & performed a new install and then later a reset. I have set my Anti-virus/anti-spyware to run daily at 2:30 am. I reset the schedule to run Friday 10/23/09 @ 2:30am. When I checked Friday evening, it showed next scan 10/23/2009 2:30am....I think this has passed. Why is this not pulling a scan as set? Is the Anti-virus / anti-spam now one complete package, as I no longer see separate updates.

    thanks
    Last edited by GeorgeV; October 28th, 2009 at 07:49 AM. Reason: Solved

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,461

    Default Re: Scan issues

    Quote Originally Posted by wyappy View Post
    I am presently running ZA Extreme 9.0.114 on an XP machine SP3, with 1gb memory. I have uninstalled & performed a new install and then later a reset. I have set my Anti-virus/anti-spyware to run daily at 2:30 am. I reset the schedule to run Friday 10/23/09 @ 2:30am. When I checked Friday evening, it showed next scan 10/23/2009 2:30am....I think this has passed. Why is this not pulling a scan as set? Is the Anti-virus / anti-spam now one complete package, as I no longer see separate updates.

    Thanks
    The latest ZoneAlarm Extreme Security release is 9.1.008.000.

    New unified anti-virus and anti-spyware engine:
    • Scans 80%-90% faster and combines anti-virus and anti-spyware into one scan
    • More advanced scan options- riskware, ADS, heuristic scanning, and more exception options
    • Additional on-access scan controls
    • On-access scanning now detects spyware
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    wyappy Guest

    Default Re: Scan issues

    Thank you George. I could not even get it to check for updates. Got the new version installed and scheduled - we'll see.

  4. #4
    halcyon Guest

    Default Re: Scan issues

    Quote Originally Posted by GeorgeV View Post
    The latest ZoneAlarm Extreme Security release is 9.1.008.000.
    Mine is 9.0.114.000, you do a update check, and ZA says the system is upto date.

    So how do you do a manual up-date, tried the ZA site, all dead ends.

    Thanks

    Brian

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,461

    Default Re: Scan issues

    Quote Originally Posted by halcyon View Post
    Mine is 9.0.114.000, you do a update check, and ZA says the system is upto date.

    So how do you do a manual up-date, tried the ZA site, all dead ends.

    Thanks

    Brian
    Sorry, Checkpoint has not turned on the Servers to the Automatic Check for Product Update feature yet..

    However, if you had checked around this Forum.. There have been over 2 Dozen Post with Links to the Manaul download link..

    Now Windows 7 32/64bit compatible

    Also compatible with XP 32bit and Vista 32/64bit

    ZoneAlarm Extreme Security (9.1.008.000)

    ZoneAlarm Internet Security Suite (9.1.008.000)

    ZoneAlarm Pro (9.1.008.000)

    ZoneAlarm Antivirus (9.1.008.000)

    NOTE: You must download the correct product which you have previously purchased or are licensed for. If you install and your software says it in a 15 day trial, then you have downloaded and installed software which you are not licensed for and must uninstall or you must input your license key or purchase the product when the 15 day trail runs out.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    wyappy Guest

    Red face Re: Scan issues

    George,

    Thanks again. After my initial 2 day scan time, it appears to be running on my daily schedule.

  7. #7
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,461

    Default [Solved] Scan issues

    Quote Originally Posted by wyappy View Post
    George,

    Thanks again. After my initial 2 day scan time, it appears to be running on my daily schedule.
    You Welcome..

    Thank you for your Feedback..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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