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Thread: Log viewer empty

  1. #1
    malkajef Guest

    Default Log viewer empty

    I was having some trouble with my internet access and therefore went to look at my ZA free log and found the log to be empty. I usually see my alerts there but something changed and the Log View screen is completely empty. What should I do to correct this?

    I'm using ZA free version 8.0.298.000 in XP
    Last edited by malkajef; November 5th, 2009 at 05:04 AM.

  2. #2
    warehouse Guest

    Default Re: Log viewer empty

    reinstall it.. sorry this sounds like a rare problem to me
    Try ZA support

  3. #3
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,650

    Default Re: Log viewer empty

    Quote Originally Posted by malkajef View Post
    I was having some trouble with my internet access and therefore went to look at my ZA free log and found the log to be empty. I usually see my alerts there but something changed and the Log View screen is completely empty. What should I do to correct this?

    I'm using ZA free version 8.0.298.000 in XP



    Might be due to a corrupted database and it might have to be reset.

    Try Reseting the database this way :

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    Do not restore your old settings.

    Have no other suggestions to resolve your issue.

    Have a nice Day

  4. #4
    malkajef Guest

    Cool Re: Log viewer empty

    I installed the latest update - did not help.
    I followed your instructions, reset everything to the default configuration, rebooted, etc.
    Alterts screen still empty even though I already had some obvious requests to let programs through. Some I allowed and others I did not.

    Don't know what else to do. It used to work fine. There is something broken. Am getting really worried about ZA.

  5. #5
    malkajef Guest

    Default Re: Log viewer empty - solved

    OK, just now ZA popped up an alert telling me it blocked internet access to my PC and this time the alert is logged! I wonder if I somehow limited which alerts are logged and which are not.

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