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Thread: Certain site not loading

  1. #1
    bossplaya Guest

    Default Certain site not loading

    Got my comp re-formatted a few days ago. Got the newest version of ZA suite. This certain website was loading for me fine for a couple days (with the new update), and now it won't load. I've had other people see if the site was just down or something but it loads fine for them. I don't recall switching any of my settings around or anything, only way is if I accidentally clicked something, but I doubt it. I even checked the site status for it and it said their are no known risks, so it shouldn't be blocking it or at least give me a warning.

    Is their anything I can do in my settings to get this site to load? Who can help me? Thanks in advance.
    Last edited by bossplaya; October 27th, 2009 at 11:12 PM.

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Certain site not loading

    Hello,

    Unfortunately nobody can help you. We need to know the exact version of the ZA product the OS, 32/64bit, which Service packs installed?

    The full urls of the websites not working and so on.

    Right now does not look like a ZA issue.
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    designer Guest

    Default Re: Certain site not loading

    I'm having the same problem on a brand new computer. These are NOT questionable/adult or other nasty sites, either. I've tried in Firefox 3 and Internet Explorer 7, cable internet connection.

    Vista 64bit Service Pack 2

    ZoneAlarm Internet Security Suite 9.0.112.000

    Two web sites that won't load:

    http://www.etomite.org

    http://www.crimsoneditor.com

    I've checked both of these at:

    http://downforeveryoneorjustme.com

    and it's just me they're down for

    Thank you in advance for your help.

    Deb

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Certain site not loading

    Hi!
    if you shutdown ZASS does it work (right click the ZA icon near the clock, shutdown ZoneAlarm...).

    You may want also to update to the latest version of ZASS you will find here: www.zonealarm.com/zasuitedownload/ when asked choose NOT to keep old settings to start fresh.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    designer Guest

    Default Re: Certain site not loading

    Sorry, never thought to check to see if I can get to these sites after deactivating. Answer is no ... so I suppose that means it's not a ZA issue? I don't have a clue what else it could be. I realize that if it's not a ZA issue it's not a ZA problem but does anyone have any ideas? I really need to get to these sites to do my work.

    I just tried all 3 of my computers and it's the same issue on all three.
    Last edited by designer; October 30th, 2009 at 07:52 PM.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Certain site not loading

    Router problem?
    Have you tried to reset the router?

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    designer Guest

    Default Re: Certain site not loading

    Yup, I have, many times.

    I tried doing a direct connect from the cable modem to the pc bypassing the router, and then I had NO internet connection. Very weird.

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