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Thread: Rootkit scan

  1. #1
    number Guest

    Default Rootkit scan

    I normally use the "Ultra Deep scan", this new version has a "Rootkit scan" option, if I use this Rootkit scan does it also do a virus and spyware scan or do I have to do those seperate. Sorry if I seem a bit dense I am new at this latest version. Thanks for any help.

  2. #2
    Join Date
    Aug 2009
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    Texas Gulf Coast
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    Default Re: Rootkit scan

    Quote Originally Posted by number View Post
    I normally use the "Ultra Deep scan", this new version has a "Rootkit scan" option, if I use this Rootkit scan does it also do a virus and spyware scan or do I have to do those seperate. Sorry if I seem a bit dense I am new at this latest version. Thanks for any help.

    I checked F1 / Help no mention or information on Rootkit Scan.If you look under Advanced Option / Scan Modes it states Scan for Rootkits.

    It does not mention scanning all files, Folders and Archives.So it must just scan looking for hidden Rootkits.

    If your license is current you can do Live Chat to confirm if this is not the case.

    Technical Support Live Chat
    Available Mon-Fri 7am-5:30pm PST
    Limited Availability Sat-Sun

    http://www.zonealarm.com/security/en...ce-support.htm

    Have a nice Day

  3. #3
    topshelf Guest

    Default Re: Rootkit scan

    Hey Number, I had the EXACT same question, hopefully it will be answered soon.

  4. #4
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    Default Re: Rootkit scan

    From Live Chat :

    Agent: I understand that you would like to know if the rootkit scan scans for other viruses.

    Agent: No.The rootkit scan only scan for rootkits.

    Charles: Thank You

  5. #5
    number Guest

    Default Re: Rootkit scan

    Quote Originally Posted by Sky Soldiers View Post
    From Live Chat :

    Agent: I understand that you would like to know if the rootkit scan scans for other viruses.

    Agent: No.The rootkit scan only scan for rootkits.

    Charles: Thank You
    Thanks for that info, much obliged.

  6. #6
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    Default Re: Rootkit scan

    Quote Originally Posted by number View Post
    Thanks for that info, much obliged.
    Your very Welcome

    Charles

  7. #7

    Default Re: Rootkit scan

    ... So does the Ultra Deep Scan also scan for Rootkits?

    Or to put it another way, is there an option to scan for everything?

  8. #8
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    Default Re: Rootkit scan

    Quote Originally Posted by denverdave View Post
    ... So does the Ultra Deep Scan also scan for Rootkits?

    Or to put it another way, is there an option to scan for everything?

    No option to scan for everything.The Rootkit Scan only scans for rootkits.

    For the first system scan after installation, ZoneAlarm uses the Ultra Deep scan mode in order to create a secure baseline. After that, system scans default to the Normal mode, which is faster and skips archive files and other files that are not executable.

    Ultra Deep Scan : Slowest and most thorough. Scans all files, folders, and archive files (e.g., zipped files). Also includes heuristic scanning to detect malware not yet registered in databases. Note that heuristics that may occasionally result in false positive detections since it detects characteristics rather than signatures.

    Normal Scan : Fast, default scan. Recommended as your regular scan mode. By skipping archive and non-executable files you get a quicker scan with minimal risk of missing viruses that could self-activate.

    Have a nice Day
    Last edited by Sky Soldiers; November 17th, 2009 at 10:17 PM. Reason: Typo

  9. #9

    Default Re: Rootkit scan

    Thank you for the information.

    Maybe the "Ultra Deep Scan" could be renamed the "Not Deep Enough Scan"? It is confusing which scans include what others are doing:

    Rootkit Scan (only scans for rootkits)
    Ultra Deep Scan (now known as Not Deep Enough Scan)
    Deep Scan
    Normal Scan (which was my default, known as Why Bother Scan)
    Quick Scan

    Since we can only schedule one type of scan and none does everything, what is our strategy? Maybe do the Ultra Deep Scan and then turn around and always do a manual Rootkit Scan?

    Is it important to do the Rootkit scan from safe mode?

    What strategies are others using?

  10. #10
    Join Date
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    Default Re: Rootkit scan

    Quote Originally Posted by denverdave View Post
    Thank you for the information.

    Since we can only schedule one type of scan and none does everything, what is our strategy? Maybe do the Ultra Deep Scan and then turn around and always do a manual Rootkit Scan?

    Only your surfing habits and common sense determines what strategy approach to use.

    I have no other suggestions other that this.

    Contact Support at this link for more information if needed.

    Technical Support Live Chat
    Available Mon-Fri 7am-5:30pm PST
    Limited Availability Sat-Sun

    http://www.zonealarm.com/security/en...ce-support.htm

    Have a nice Day

    XP SP3
    ForceField Version 1.3.153.0 (standalone)
    ZoneAlarm Security Suite version:9.1.008.000
    TrueVector version:9.1.008.000
    Driver version:9.1.008.000
    Anti-virus engine version:8.0.2.42
    Anti-virus signature DAT file version:997344960
    AntiSpam version:6.0.0.2383
    Last edited by Sky Soldiers; November 18th, 2009 at 09:10 AM. Reason: Added OS

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