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Thread: [SOLVED] RarePacker.Multi in PowerDVD Ultra - ZoneAlarm Security Suite 9.1

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  1. #1
    bill smitty Guest

    Default [SOLVED] RarePacker.Multi in PowerDVD Ultra - ZoneAlarm Security Suite 9.1

    This version keeps throwing quarantines at my PowerDVD Ultra v9.0.2029 and .dll's unill its useless!! I downloaded a clean file from cyberlink’s web site. After ZA strips valuable files it becomes useless, dead, no use. If there is no fix for ZoneAlarm Security Suite version:9.1.008.000 on this issue….I’m going back to version 8.
    Here is the path. H:\Program Files\CyberLink\PowerDVD9\PowerDVD9 CLHelper, H:\Program Files\CyberLink\PowerDVD9\PowerDVD9 CLDShowX.dll, H:\Program Files\CyberLink\PowerDVD9\PowerDVD9 dxRenderV.dll, H:\Program Files\CyberLink\PowerDVD9\PowerDVD9 CLDShowX_1.dll, H:\Program Files\CyberLink\PowerDVD9\PowerDVD9.
    ZA v9 says those files are virus' (RarePacker.Multi.Generic). these are just a few files ZA v9 declares as a virus and quarantines it

    I hope I can get some feedback to solve this issue. I’ve trusted ZA for more than a few years. I like ZoneAlarm Security Suite version:9.1.008.000, but if its going to kill my apps. I’m going back to version 8.
    Please assist……TIA.


    ZoneAlarm Security Suite version:9.1.008.000
    TrueVector version:9.1.008.000
    Driver version:9.1.008.000
    Anti-virus engine version:8.0.2.42
    Anti-virus signature DAT file version:996563968
    AntiSpam version:6.0.0.2383

    Operating System:Microsoft Windows XP Home Edition
    OS Service Pack.:Service Pack 3
    OS Version......:5.1.2600 (WinXP Retail)
    CPU Type........:AMD Athlon XP, 2200 MHz (11 x 200) 3200+
    Last edited by fax; November 6th, 2009 at 04:39 PM. Reason: Title

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default [SOLVED] RarePacker.Multi in PowerDVD Ultra - ZoneAlarm Security Suite 9.1

    Hi!

    1. Go to the advance settings of the ZA antivirus/antispyware section --> Virus Management --> Scan targets --> UNcheck the files or the folders

    2. Go to the advance settings of the ZA antivirus/antispyware section --> Virus Management --> Exceptions --> Add --> Add the folder or the files

    Report the false positives as indicated here:
    http://www.zaforums-stg.com/showthread.php?t=70505

    Cheers,
    Fax
    Last edited by fax; November 18th, 2009 at 09:12 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    bill smitty Guest

    Default Re: ZoneAlarm Security Suite version:9.1.008.000 gone stupid??

    AV/treatment,2009/11/06,13:47:50 -6:00 GMT,RarePacker.Multi.Generic,H:\Program Files\CyberLink\PowerDVD9\PowerDVD9\CLDShowX.dll,F ile Repair Failed,Auto
    ,2009/11/06,13:47:56 -6:00 GMT,
    AV/treatment,2009/11/06,13:47:56 -6:00 GMT,RarePacker.Multi.Generic,H:\Program Files\CyberLink\PowerDVD9\PowerDVD9\CLHelper.exe,F ile Repair Failed,Auto
    ,2009/11/06,13:47:56 -6:00 GMT,
    AV/treatment,2009/11/06,13:49:14 -6:00 GMT,RarePacker.Multi.Generic,H:\Program Files\CyberLink\PowerDVD9\PowerDVD9\VideoFilter\cl vc1dec.ax,File Repair Failed,Auto
    ,2009/11/06,13:49:14 -6:00 GMT,

  4. #4
    bill smitty Guest

    Default Re: ZoneAlarm Security Suite version:9.1.008.000 gone stupid??

    Fax, I did what you said and it seems to be working and now is not killing my PowerDVD.Ultra.v9.0.2029. Thanks!

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default [SOLVED] Re: ZoneAlarm Security Suite - RarePacker.Multi.Generic - Issues

    You're welcome!

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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