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Thread: How can I uninstall 91008 and reinstall previous version that worked?

  1. #1
    Lopaka Guest

    Thumbs down How can I uninstall 91008 and reinstall previous version that worked?

    I have a laptop running xp. It was running great. Now I installed the upgrade 9.1.008.00 to my ZASS. Many problems!!! Will not even run ZA at times. Websites do not load fully. Even links on ZA website and other sites do not work. My iTunes had problems with sound. On and on.... I want my old version back. How can I do that?

  2. #2
    Join Date
    Nov 2004
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    Default Re: How can I uninstall 91008 and reinstall previous version that worked?

    Hi!
    please contact ZA support directly, we are all users here.
    Link in my signature.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    Default Re: How can I uninstall 91008 and reinstall previous version that worked?

    Quote Originally Posted by Lopaka View Post
    I have a laptop running xp. It was running great. Now I installed the upgrade 9.1.008.00 to my ZASS. Many problems!!! Will not even run ZA at times. Websites do not load fully. Even links on ZA website and other sites do not work. My iTunes had problems with sound. On and on.... I want my old version back. How can I do that?

    I agree with the Advice by Guru Fax..

    Just a Helpful Hint for Future Reference..

    However, if you had Regularly made a Full System Backup of your Laptop,

    Especially before a Major Upgrade, The Current Backup would allow you to Restore Your Previous Installation that Ran so good for you before your Current Upgrade of Microsoft or Security Software..
    Last edited by GeorgeV; November 6th, 2009 at 12:44 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    Lopaka Guest

    Default Re: How can I uninstall 91008 and reinstall previous version that worked?

    Thanks for the link. I got a quick answer and will try ZA suggestions. They are working on all of this and will post an upgrade.

  5. #5
    Lopaka Guest

    Default Re: How can I uninstall 91008 and reinstall previous version that worked?

    Thanks Geroge V... are you speaking of a system restore point or a full back up of my drive?

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Thumbs up Re: How can I uninstall 91008 and reinstall previous version that worked?

    Quote Originally Posted by Lopaka View Post
    Thanks for the link. I got a quick answer and will try ZA suggestions. They are working on all of this and will post an upgrade.

    Full External Backup..

    System Restore, is Only Limited Successful..

    a.) If you Computer becomed Infected, the Restore points, are one of the First things to get attcked and infected also,

    2.) if your HDD Crashed.. There goes your restore Point..

    3.) Rstore Points can easily be corrupted..

    External backups to DVD's or Mybook External Hard drive, maked Retoreing from a Backup Simple and Quick..

    Here is an Example from thr ZA Forum Helpful Hints & Links Section..

    How to Make a Full HDD Image Backup

    http://www.zaforums-stg.com/showthread.php?t=39427
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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