Have had this issue for a while now and have done all I can with the Rhapsody support and their forums. Problem is that if I launch Rhapsody while Zonealarm is up, then a few seconds after the splash screen comes up for Rhapsody my computer is hosed. If I shutdown ZA and then launch Rhapsody, I'm good to go and everything works fine.
I have the latest version of ZA and Rhapsody as well. Problem started maybe 3 months ago, so the 9 versions have been the issue, except this latest one causes the freeze. Prior ones program would still load, but I couldn't see certain pages in rhapsody. Have searched the forums and see that some also had problems with itunes, but not finding anything here on this. Have done clean installs on both programs as well. On Win7.