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Thread: Help needed on ZA free firewall installation.

  1. #1
    Deadagent Guest

    Default Help needed on ZA free firewall installation.

    I cant get ZA installed propely, everytime I try to install it, It reports that "Zone Alarm client stopped working" this happens on the install process, when its trying to start true vector service. Im Running windows vista home premium. All help would be greatly appreciated since I dont trust windows firewall that much.

    Sorry if my english is bad, im not a native English speaker

  2. #2
    Join Date
    Nov 2004
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    Default Re: Help needed on ZA free firewall installation.

    Hi!
    Exact version of ZA? ZA AV? ZASS? ZAX? 6,7,8,9? 9.0? 9.1?
    Was ZA installed before?
    Are other security tools installed?
    It is an ACER, TOSHIBA PC?
    Are you installing on VISTA? SP1? SP2?

    If you do not provide sufficient information other users here will have no clue on how to help you.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Deadagent Guest

    Default Re: Help needed on ZA free firewall installation.

    Quote Originally Posted by fax View Post
    Hi!
    Exact version of ZA? ZA AV? ZASS? ZAX? 6,7,8,9? 9.0? 9.1?
    Was ZA installed before?
    Are other security tools installed?
    It is an ACER, TOSHIBA PC?
    Are you installing on VISTA? SP1? SP2?

    If you do not provide sufficient information other users here will have no clue on how to help you.

    Thanks,
    Fax
    Vista home premium sp2 (and i did mention the operatin system above but whatever) and its Acer 7730G

    Only other security tool is avast! home 4.8
    Havent installed zonealarm on this computer ever, but I did on my last computer but that was xp so its not the same thing at all really I suppose. Not quite sure on the version but I dowloaded it yesterday.
    Last edited by Deadagent; November 8th, 2009 at 04:37 AM.

  4. #4
    Join Date
    Nov 2004
    Location
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    Posts
    17,292

    Default Re: Help needed on ZA free firewall installation.

    Oh well.. you look stingy on details.
    Afraid? There is nothing confidential in what I am asking... LOL

    Which version of ZA are you trying to install??????
    ZA free, ZA with Antivirus?, ZA Suite? ZA Extreme?
    ZA 7? ZA8 ZA9
    ZA 9.0 ZA 9.1?

    If you are not sure of the ZA version used. Post the link where you downloaded it.
    Or alternatively explain what you want from ZA. Free firewall? ZA retail version? ZA suite with antivirus/antispyware? ZA top protection with sandboxed protection?

    Check you have the latest version of the ACER eDataSecurity Management.
    You need to remove AVAST if you plan to install a ZA version with antivirus (all of them except ZAfree or ZAPRO)

    Cheers,
    Fax
    Last edited by fax; November 8th, 2009 at 05:53 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    go2girl Guest

    Arrow Re: Help needed on ZA free firewall installation.

    Fax -
    The title in the first post indicates that Deadagent is working with ZA free.

    go2girl

  6. #6
    Join Date
    Nov 2004
    Location
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    Posts
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    Default Re: Help needed on ZA free firewall installation.

    Quote Originally Posted by go2girl View Post
    Fax -
    The title in the first post indicates that Deadagent is working with ZA free.

    go2girl
    Yes, thanks. I have asked to cross check since the free version usually does not suffer from the problem he/she descibes.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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