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Thread: [SOLVED] zonealarm closes and restarts on certain sites

  1. #1
    rognumber1 Guest

    Default [SOLVED] zonealarm closes and restarts on certain sites

    Have hit a problem with certain sites whereby ZA says it has "encountered a problem and must restart itself " which it does ! One such site is :

    http://finance.yahoo.com/

    Anyone know what problem might be and how to fix ?

    am running version 8.0.298.000

    Thanks !
    Last edited by fax; November 15th, 2009 at 12:31 PM.

  2. #2
    bunnyfugger Guest

    Default Re: zonealarm closes and restarts on certain sites

    Hi Rog,

    This is a known problem with older versions of ZA. You should update to version 9.1 where the problem has been fixed.

    Good Luck...

  3. #3
    rognumber1 Guest

    Default Re: zonealarm closes and restarts on certain sites

    Thanks - however am running free product which does not appear to have upgrade to 9.1 , so am I stuck with problem until Checkpoint releases new "free " version ?

  4. #4
    rognumber1 Guest

    Default Re: zonealarm closes and restarts on certain sites

    Still have no solution to my problem - can anyone else help ?

    If the problem is cleared in v9.1 ( which is not the free version) is there a patch available for the existing free version ( 8.0.298.000 ) in the meantime ?

    Thanks

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: zonealarm closes and restarts on certain sites

    What you describe only happens on the retail ZA versions with the ZA privacy control turned ON

    Are you sure you are using the free version?

    If yes, then I can only think of resetting the settings, like this:

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    rognumber1 Guest

    Default Re: zonealarm closes and restarts on certain sites

    ok - that seems to seems to have sorted it - thanks for your help Fax !

  7. #7
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: zonealarm closes and restarts on certain sites

    No problem!
    You're welcome

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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