I recently renewed my ZA Internet Security Suite license (3 pc’s) and upgraded to
Extreme Internet Security Suite (three pc’s).I downloaded the file, ZASPSetup_91_008_000_en.exe,
and it seems to install ok. After reboot I can double click the ZA icon in System Tray
and the ZA window opens and everything looks OK.
I can click on the Start Menu and see all programs for selection.
However, the first time I click on a program the system goes busy and will not respond
to any other action. Not even Crtl+Alt+Del. The only option is to reset/reboot. It makes no different as to
which program I select first.
After visiting the ZA forum, I downloaded the ZA removal tool, ccleaner and AppRemover tool
and ran them in that order. Reinstalled ZA and have the same results.
I have three machines all using Gigabyte GA-EX58-UD5 64 bit Motherboard and the Intel I7 processors.
Two machines have Windows XP Professional 32 bit and one with Windows 7 64 bit. It’s the two machines with
Windows XP Professional 32 bit that I am unable to get ZA Extreme to work.
Both act the same way as described above.
At first, I had the same problem when installing on the Windows 7 system but after sometime I managed
to get it to work. I think it worked after uninstalling the Gigabyte Raid drivers.
Since I don’t use Raid I went back to the two XP machines and made sure these drivers were uninstalled.
Uninstalled and reinstalled as above. Still have no JOY.
The Previous version of ZA Internet Security Suite (80-298-035-en.exe) worked fine on the two XP machine.
Any help is appreciated. Thank you…Dave