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Thread: ZoneAlarm Free - Uninstall/Install problems

  1. #1
    biel Guest

    Default ZoneAlarm Free - Uninstall/Install problems

    Hi,

    I'm having problems with ZoneAlarm Free, when I try to Open the program or when I try to Uninstall/Install the program I keep getting the following errors:-

    "Application popup: Unable To Locate Component : This application has failed to start because ingsA.dll was not found. Re-installing the application may fix this problem."

    And also

    "Also get a error message saying that vsutil.dll cannot be found, although I have checked and it is in the C:\windows\system32\ folder"

    As stated I cant Uninstall it so don't really know what to do next Does anyone have any ideas?

    Regards...



    (My PC is Windows XP SP3.)

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: ZoneAlarm Free - Uninstall/Install problems

    Hi!
    try to use the ZA removal tool. Save it to desktop and run it.

    Or the Manual procedure to be perfomed in SAFE MODE.
    I cannot find or run the ZoneAlarm uninstall program (XP/2000)

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
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  3. #3
    biel Guest

    Default Re: ZoneAlarm Free - Uninstall/Install problems

    thanks a lot for the reply, I will try it when I get home from work...

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