This is really strange. I had ZAES 9.0.114.000 installed after I formatted my computer (XP Home SP3) and I have barely used it since then (about one month ago).
First ZAES didn't manage to update the AV-definitions. Then I couldn't change the AV settings ("Encountered and error saving settings. Please try again"). When I tried to run a scan it searched for a few seconds and then "An error occured and the scanning stopped". Also "True Internet Monitor has shut down" messages and they kept coming back soon after I pressed "Restart". I tried to do a clean uninstall but I couldn't. When I tried to run the ZA uninstaller directly from the ZA-folder it did nothing after I pressed "Ok" to remove the program. I managed to do a successfull uninstall on the fifth try.
I have now installed my previous, but still valid, copy of the latest version of ZA Internet Security Suite and it works fine. I did a clean install, removing all remaining files from ZAES. I've deep searched everything and it found absolutely nothing and the program runs and behaves as it should.
The exact same problems described above happened once before with the same version of ZAES, 9.0.114.000. That time I was about to format anyway, so I did, even if I didn't suspect any malware causing the problem. This time I'm even more sure that the problems weren't caused by malware simply because I haven't done anything (surfing, connecting drives etc) that could even remotely involve a risk of infecting me.
Can it be that there is an incompatibility issue with something else on my computer? Or could the ZA-files accidently have been corrupted both these times I've had these problems occur? Is this a problem that can occur with ZAES 9.0.114.000 and the problem might be resolved in an update?
Thank you so much in advance for your input!
XP Home SP3
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