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Thread: Which browsers supported by browser security

  1. #1
    gvittman Guest

    Question Which browsers supported by browser security

    Am running the latest 2010 version, and at introduction off the CheckPoint browser security, I was kind of shocked. You have a toolbar appearing, but only in IE. Downloads in IE compatible browsers don't work anymore but instead trigger a browser shutdown (e.g. Maxthon), and also FF is not supported. IE is on the very bottom of my list of useful browsers, and it kind of pisses me off that I am now being forced to use IE whenever I want to download something. Nothing on this subject is to find in the help file.
    I do have to admit that the intercept of a download is a great feature, and saves time.

    Questions:
    which browsers are supported?
    When will FF and Maxthon be on the list?
    How do I disable this download protection?

    And interesting, the "contact support" in the toolbar settings does not function.

    Looking forward hearing about user's experience and thoughts.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Which browsers supported by browser security

    Hello!
    could you please detail the exact version of the ZA product you are using and most of all which OS?

    ZA Suite 9.1.008.000?
    ZA Extreme 9.1.008.00 with ForceField 1.5.53.4?
    ForceField standalone 1.5.53.49?

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    gvittman Guest

    Post Re: Which browsers supported by browser security

    Forgot to add that I am running ZA Pro.

  4. #4
    gvittman Guest

    Default Re: Which browsers supported by browser security

    Hi Fax,

    Thanks for reacting to my post.
    ZA Pro v9.1.008.000
    ZA Browser security v1.5.53.4

    OS is Win XP Pro SP3

    Best Regards,
    George

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Which browsers supported by browser security

    Hi George!
    your ForceField should support Firefox 3.5 and Internet Explorer 8. You may need to reset Firefox to allow the toolbar to work or may be you have an add-on in Firefox that conflicts with ForceField. Sorry, I am not using ZAPRO.

    You may want to try to contact ZA technical support during the week (they are closed on weekends). Link in my signature.

    Or may be other users can give other useful hints

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    gvittman Guest

    Default Re: Which browsers supported by browser security

    Hey Fax,

    Thanks. I appreciate it.
    Are IE and FF the only supported browsers? Do you have any idea how the forcefield is linked into IE?
    Maxthon is a super upgrade of IE, much faster and stable, and it uses all IE settings and additions, does not create its own. For this reason I have a problem understanding why Forcefield does not seem to connect to Maxthon, and above all, why the "save as" causes a window to pop up, asking if I want to shut down the browser.
    I assume that for FF the plugin would show if I do a right click, but there is no sign of ZA.

    Is there no simple email address to contact the tech support? That would make things so much easier.

    Thanks again,
    George

  7. #7
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Which browsers supported by browser security

    Quote Originally Posted by gvittman View Post
    Hey Fax,

    Thanks. I appreciate it.
    Are IE and FF the only supported browsers? Do you have any idea how the forcefield is linked into IE?
    Maxthon is a super upgrade of IE, much faster and stable, and it uses all IE settings and additions, does not create its own. For this reason I have a problem understanding why Forcefield does not seem to connect to Maxthon, and above all, why the "save as" causes a window to pop up, asking if I want to shut down the browser.
    I assume that for FF the plugin would show if I do a right click, but there is no sign of ZA.

    Is there no simple email address to contact the tech support? That would make things so much easier.

    Thanks again,
    George

    Hi George;

    The Live Text Chat line when it is On-line is the Prefered contact point..

    However, here is a Web-link to the full range of Support Contacts for ZoneAlarm..

    http://www.zonealarm.com/security/en...ce-support.htm
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  8. #8
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,654

    Default Re: Which browsers supported by browser security

    Quote Originally Posted by gvittman View Post
    Are IE and FF the only supported browsers?

    Thanks again,
    George
    Browser security requirements

    * Microsoft Internet Explorer 6, 7, 8
    * Mozilla Firefox 2.0, 3.0, 3.5

    Complete System Requirements for All ZoneAlarm Products at this link :

    http://www.zonealarm.com/security/en...m-products.htm

    Have a nice Day

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