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Thread: ZA shutting off

  1. #1
    dave1622 Guest

    Default ZA shutting off

    ZA starts when my computer starts up. At some point ZA shuts off by itself and windows firewal turns on. Why is this happening.

    I am running XP
    ZoneAlarm Security Suite version:9.1.008.000
    TrueVector version:9.1.008.000
    Driver version:9.1.008.000
    Anti-virus engine version:8.0.2.42
    Anti-virus signature DAT file version:998021216
    AntiSpam version:6.0.0.2383

    Thank you.
    Dave

  2. #2
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,644

    Default Re: ZA shutting off

    Quote Originally Posted by dave1622 View Post
    ZA starts when my computer starts up. At some point ZA shuts off by itself and windows firewal turns on. Why is this happening.

    I am running XP
    ZoneAlarm Security Suite version:9.1.008.000
    TrueVector version:9.1.008.000
    Driver version:9.1.008.000
    Anti-virus engine version:8.0.2.42
    Anti-virus signature DAT file version:998021216
    AntiSpam version:6.0.0.2383

    Thank you.
    Dave
    You might want to take a peek at the following link by Guru GeorgeV

    http://forums.zonealarm.com/showthre...298#post271298

    Have no other suggestions to address your issue.If your license is current contact Support.

    Technical Support Live Chat
    Available Mon-Fri 7am-5:30pm PST
    Limited Availability Sat-Sun

    http://www.zonealarm.com/security/en...ce-support.htm

    Have a nice Day

    Charles_ B

    XP SP3
    Firefox/3.5.5
    ForceField Version 1.5.53.49 (standalone)
    ZoneAlarm Security Suite version:9.1.008.000
    TrueVector version:9.1.008.000
    Driver version:9.1.008.000
    Anti-virus engine version:8.0.2.42
    Anti-virus signature DAT file version:998411200
    AntiSpam version:6.0.0.2383
    Last edited by Sky Soldiers; December 2nd, 2009 at 04:30 PM. Reason: Added ZA version

  3. #3
    findley Guest

    Default Re: ZA shutting off

    Quote Originally Posted by dave1622 View Post
    ZA starts when my computer starts up. At some point ZA shuts off by itself and windows firewal turns on. Why is this happening.

    I am running XP
    ZoneAlarm Security Suite version:9.1.008.000
    TrueVector version:9.1.008.000
    Driver version:9.1.008.000
    Anti-virus engine version:8.0.2.42
    Anti-virus signature DAT file version:998021216
    AntiSpam version:6.0.0.2383

    Thank you.
    Dave
    Hi Dave,
    Just a couple thoughts that may or may not help:
    Is your XP updated to latest service pack 3? all updates applied?
    Running any other security programs in real-time? Some real-time protection program could be conflicting and causing the issue. If you are running such a program have you tried uninstalling - does the problem still exist?
    Have you run scans recently? both zone alarm? and a second opinion on demand scanner like MalwareBytes http://www.malwarebytes.org/mbam.php or SuperAntispyware? http://www.superantispyware.com/ If you need to run MBAM or SAS make sure you download, update with the latest definitions and run it. Are you certain your computer is malware free?
    hope this helps
    Findley

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