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Thread: Keystrokes go haywire...

  1. #1
    cyberjunkie Guest

    Arrow Keystrokes go haywire...

    Hello,

    A while ago, I logged out of a Windows account to switch to another.

    When the login panel appeared, I started to type my username... but the keys I typed didn't turn out the way it was supposed to be. I could hit the same key and different characters (mainly letters) would appear.

    Does anyone know what this is?

    Thanks,
    CJ

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Keystrokes go haywire...

    Quote Originally Posted by cyberjunkie View Post
    Hello,

    A while ago, I logged out of a Windows account to switch to another.

    When the login panel appeared, I started to type my username... but the keys I typed didn't turn out the way it was supposed to be. I could hit the same key and different characters (mainly letters) would appear.

    Does anyone know what this is?

    Thanks,
    CJ
    to the Zone Alarm User Forum..

    This Forum exist to allow Volunteer experienced Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

    Whenever posting here- it is always advisable to list your:OS (XP SP 2-3 / Vista SP1-2 / Windows 7), your zonealarm product and it's version number .

    =================

    Since you did not provide enought information..

    A.) I'm guessing that you may have ZA Extreme Security or ZA Forcefirld installed?

    1.) if this is not the case, then maybe your Keyboard has gone Bad,
    this can happen due to Static Electricity when you walk across Carpet and touch the Keyboard? or or if your spill Coffee or Coke on the keyboard?

    2.) However, if A.) above is the case then the Simple fix is ZA Control Menu, Click on Browser Security, Click Settings/ Click Advanced..

    Un-check "Block programs that secreatly record your keystrokes"

    Click OK

    Please Post back with your Progress Report..
    --------------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    cyberjunkie Guest

    Default Re: Keystrokes go haywire...

    Yes... sorry.

    I have ZAX 9.1.008.000
    WinXP SP3

    Right now, I'm running a ZAX root scan in Safe Mode.

    I've already ran MBAM and SuperAntispyware, and nothing showed up.

    Next, I'm going to do an Ultra Deep Scan.

    -CJ

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Keystrokes go haywire...

    HI!
    go to ZA browser security --> Settings --> advanced --> UNtick the keylogger protection. Reboot the PC

    The 'jamming' feature in ZA is causing problem. Report it to ZA technical support. Link in my signature.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    cyberjunkie Guest

    Default Re: Keystrokes go haywire...

    Thanks...

    Now do I have to leave that box "unticked"

    I'd think I feel safer if I could check the box later on...

    -CJ

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Keystrokes go haywire...

    Hi!
    Yes, you have to turn OFF the keylogger protection to avoid getting stack again with keyoboard jamming.
    Report to ZA, more reports more likely they will look at the issue.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    cyberjunkie Guest

    Default Re: Keystrokes go haywire...

    Alright, I'll report to them when I have the time.

    Thanks fax and georgev

    -cj

  8. #8
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Keystrokes go haywire...

    Your welcome, cyberjunkie

    Thank you for your feedback..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  9. #9
    bluefire Guest

    Unhappy Re: Keystrokes go haywire...

    Just to let you know, my system does this too. Today in Excel I could type nothing but gibberish even though I was hitting the right keys. This has happened in other programs as well. This started after switching to ZAX.


    Windows XP Pro SP3
    ZAX 91.008.000
    Forcefield 1.5.53.4

  10. #10
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Keystrokes go haywire...

    Quote Originally Posted by bluefire View Post
    Just to let you know, my system does this too. Today in Excel I could type nothing but gibberish even though I was hitting the right keys. This has happened in other programs as well. This started after switching to ZAX.


    Windows XP Pro SP3
    ZAX 91.008.000
    Forcefield 1.5.53.4
    The Problem came with your Switch to ZAX, which inludes several Additional Security features that you did not check out?.

    The Solution and Fix to your problem has been posted several times in this Forum recently..

    a Simple Search with the Forum "Search" option would have found the solution..

    Bring up ZA Menu, Click Browser Security, then Click Settings, Then Click Advanced..

    Your problem is with Keystrokes?

    Un-Check the Option that says "Block programs that secretly record your keystrokes"

    Now Click OK..
    Last edited by GeorgeV; December 5th, 2009 at 10:58 AM. Reason: fix typos
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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