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Thread: Pop-Up Blocker is not letting me reply to e-mails

  1. #1
    jaxkoi Guest

    Default Pop-Up Blocker is not letting me reply to e-mails

    I am using the newest free-trial version of Zone Alarm security suite, with windows XP media center. I just installed ZA on Friday of last week, and have been experiencing problems with pop-up windows never showing themselves when they did before. When I reply to my e-mails a new window used to pop-up for me to compose messages in. Also with Paypal when creating a shipping label there is a pop-up window that you print. Well ZA is blocking them and i can't figure out how to allow pop-ups from certain websites, while still protecting me from other websites pop-ups.

    I am using the latest version of Firfox
    I hope I gave you guys enough info to help,
    Zac

  2. #2
    Join Date
    Aug 2009
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    Texas Gulf Coast
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    1,647

    Default Re: Pop-Up Blocker is not letting me reply to e-mails

    Quote Originally Posted by jaxkoi View Post
    I am using the newest free-trial version of Zone Alarm security suite, with windows XP media center. I just installed ZA on Friday of last week, and have been experiencing problems with pop-up windows never showing themselves when they did before. When I reply to my e-mails a new window used to pop-up for me to compose messages in. Also with Paypal when creating a shipping label there is a pop-up window that you print. Well ZA is blocking them and i can't figure out how to allow pop-ups from certain websites, while still protecting me from other websites pop-ups.

    I am using the latest version of Firfox
    I hope I gave you guys enough info to help,
    Zac
    You can use the following to troubleshoot your possible issue.

    1.) If you installed ZoneAlarm Security Suite version:9.1.008.000 with ZoneAlarm Toolbar 1.5.36.2 .In Firefox/3.5.5 go to Tools / Add-ons and click Disable.Close and restart Firefox.

    2.) If this doesn't work for you, uninstall and next time when reinstalling 9.1 pay close attention when it asks you for " Installation Options ".Untick / Disable Install the browser security toolbar.

    See here how to uninstall and reinstall at this link :

    http://forums.zonealarm.com/showthre...101#post272101

    3.) Windows Media Center is not supported.See here at this link :

    http://www.zaforums-stg.com/showthre...ion#post254489

    4.) Firefox could be corrupt at this link :

    http://forums.zonealarm.com/showthre...857#post262857

    Have a nice Day
    Last edited by Sky Soldiers; December 7th, 2009 at 04:12 PM. Reason: edited @ 7:05 paraphrase

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