After updating ZoneAlarm Internet Security to 9.1.008.000 from 8.0.298.035 (clean install as outlined on this forum using the ZoneAlarm Removal Tool) I am experiencing the following access issues with Internet Explorer 8 (8.0.6001.18702):
• Unable to run Windows Update from IE, receive error number 0X800A0046 but when I check the settings as outlined to correct the problem I find the settings are correct. For me this is not a high priority problem as Windows Update still runs in the background and I am receiving updates.
• Unable to send a web page or a link to a web page via email from IE. I am using Outlook Express 6 version 6.00.2900.5515 for email. Again this was not a high priority problem as I can work around this.
• Unable to save PDF files from all websites. I can only save PDF files when I right click on the link to the file and use the “save target as” option. Unfortunately I cannot always save PDF files this way. Some websites only allow a PDF file to be saved when they are open in IE using the “save a copy icon”. After I attempt to save a PDF file this way the file is not present in the folder it was saved to. In fact if I go to Start-Documents-Name of PDF File I just saved to open the file I get the following message “pdf specified in the target box is not valid make sure the path and file name is correct”. Windows Search is also unable to locate the file but if I try to save the file again to the same folder using the “save a copy icon” the file is present in the folder.
I had the same problems when I updated to ZAIS 9.0114.0 a few months ago. I should have reported this then but I was very busy at the time so I just re-installed 8.0.298.035 to take care it. I was hoping this latest version of ZAIS would have addressed these problems.
Any advice to solve this would be appreciated as I have been unable to find any solutions on the forum.
Windows XP Home ver. 5.1.2600 SP3
ZoneAlarm Internet Security Suite ver. 9.1.008.000
Internet Explorer 8
Outlook Express 6