New here, I wanted to start a new thread but didn't know how to go about it.
But here is my similar issue:
I run Vista, 2 gig Ram, ACER 5570z.
I upgraded to ZA Extreme and when I ran the initial "DEEP" scan as it said, the Scan Froze up at 46% at the file......
Not only that but at that point the laptop is virtually useless without the ability to even move the window or cancel the scan. Having to shutdown with the power button.
Now, I ran the ZA removal tool 3 times and re-installed it but it is still the same.
I couldn't find the file in system registry but traced it down through my computer. The nvgames.dll file is 2.9 MB and it is not able to open. It belongs to a NVIDIA library file and is inaccessable.
So at this point I don't have a clue as to what to do.
I did add this string to the exceptions list in advanced options but for some reason it still locks up on the file.
How long would it take for the virus scan to scan a 2.9 MB file, surely not 1 hour, right?
What to do?
What good is having the ZA Extreme if I can't run a virus scan?
Should I downgrade to Internet Security Suite?