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Thread: Spyware Scanning Stops at 23%

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    bobikins Guest

    Default Spyware Scanning Stops at 23%

    Quote Originally Posted by GeorgeV View Post
    to the Zone Alarm User Forum..It sounds like your ZA Database may be corrupted.

    ZA has incorparated a new way to Reset DataBase files so users don't need to go into Safe mode.


    To repair this problem, please follow the steps below. Please note that
    this will remove your program permission settings (so you may want to make
    note of them), but re-establishing them is a simple process.

    1.) Hold down the Ctrl and Shift keys together then

    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot
    I too have a similar problem where the virus/spyware scan slows then ceases at the same
    file every time , 80% done at C:\WINDOWS\$hf_mig$\KB922616\spuninst.exe where the scan stops and the machine freezes and has to be reset - I have tried the ZASS reset /reboot and have installed and uninstalled Windows SP3 in an attempt to cure the problem. I have used registry scans and repairs to clear up possible problems there but nothing seems to make any difference. Start in safe mode does not work - as soon as I click on the requisite command in the safe mode screen the system reverts to normal blue screen start.The system seems to operate normally otherwise except a little slow. I have consulted online Registry Cleaning software advice and they both point the finger at ZASS.Any help?
    Last edited by GeorgeV; January 15th, 2010 at 03:48 AM.

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