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Thread: How to reset Parental Password

  1. #1
    rayjayanth Guest

    Unhappy How to reset Parental Password

    I had set parental password without a hint question. A big mistake. Now i cannot remember the parental password and the problem of uninstalltion of software or any changes have been restricted. How do i retrieve my password or push in a fresh password. Pls. help.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,283

    Default Re: How to reset Parental Password

    Hi!
    see here:
    http://forums.zonealarm.com/showthre...844#post148844
    The procedure will reset ALL ZA settings. It can be done only if you are allowed administrative privileges on the system

    If the above fails you will need to contact ZA technical support, with your license key, at the link in my signature.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,643

    Default Re: How to reset Parental Password

    Removing Passwords from ZoneAlarm.

    You can check out this links also :

    http://forums.zonealarm.com/showthread.php?t=39434

    http://forums.zonealarm.com/showthread.php?t=39446

    http://www.zonealarm.com.au/main/kb_....asp?KBID=1777

    Have no other suggestions to address your issue.If your license is current contact Support.

    ZoneAlarm provides free Technical Support with a current ZoneAlarm license.Contact Support for direct one-on-one chat / text-based communication in real time.

    Technical Support Live Chat
    Available Mon-Fri 7am-5:30pm PST
    Limited Availability Sat-Sun

    http://www.zonealarm.com/security/en...ce-support.htm

    Have a nice Day
    Last edited by Sky Soldiers; January 10th, 2010 at 07:16 AM. Reason: added direct one-on-one chat

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